Post by raihanali1 on Jan 6, 2024 4:19:24 GMT -5
95% of consumers expect retailers to have COVID-19 safety protocols in place for in-store shopping. 2 47% of consumers were more likely to purchase from a brand because of its local presence in the past year. 2 In the US, more than 50% of Gen Z consumers view in-store browsing as a way to disconnect from the digital world and prefer to shop in stores to discover new products. 2 A third of consumers in the UK, Australia and New Zealand say they are motivated by a sense of community when visiting local stores. 2 It is expected that in 2022, 34% of consumers will engage in purchases by appointment2. 36% more consumers have tried a new product brand during the pandemic, and 79% of consumers prefer self-checkout and would like to continue using it even after COVID-19.
1 Curbside orders have also increased by 208% during the pandemic, and 59% of customers want to continue using curbside pickup after the pandemic. 1 According to a survey conducted before Thanksgiving 2020, 56% of Phone Number List consumers are worried about shopping in stores. 1 The vast majority of US shoppers now begin their online purchases by searching for a product, with 87% of consumers doing so. 4 Of that number, a staggering 74% of shoppers start their product search on Amazon, regardless of where they end up making their purchase. This highlights how important Amazon has become for shopping, acting as a gateway to a wide range of products and services. 4 Most consumers today use multiple channels when making a purchase, with 70% of them using three or more channels to find what they need. 4 Even using two channels is the norm for 86% of consumers, indicating the importance of comparing prices and other product features before making a decision.
4 Despite the rise in popularity of online shopping, many consumers still prefer to try on products in person before making a purchase. This is true for 61% of shoppers who want to touch and feel a product before purchasing. 4 Additionally, 65% of consumers prefer to shop in-store to avoid paying shipping fees. 4 The majority of consumers, 54%, expect to receive personalized discounts from retailers within a day of sharing information. 4 In addition, 32% of consumers expect such discounts within an hour of sharing information. 4 This highlights the importance of personalization in modern retail, as many shoppers want a personalized experience tailored to their specific needs. Personalization can be a key driver of customer loyalty, with 44% of respondents saying they would become repeat customers after a personalized shopping experience. 4
1 Curbside orders have also increased by 208% during the pandemic, and 59% of customers want to continue using curbside pickup after the pandemic. 1 According to a survey conducted before Thanksgiving 2020, 56% of Phone Number List consumers are worried about shopping in stores. 1 The vast majority of US shoppers now begin their online purchases by searching for a product, with 87% of consumers doing so. 4 Of that number, a staggering 74% of shoppers start their product search on Amazon, regardless of where they end up making their purchase. This highlights how important Amazon has become for shopping, acting as a gateway to a wide range of products and services. 4 Most consumers today use multiple channels when making a purchase, with 70% of them using three or more channels to find what they need. 4 Even using two channels is the norm for 86% of consumers, indicating the importance of comparing prices and other product features before making a decision.
4 Despite the rise in popularity of online shopping, many consumers still prefer to try on products in person before making a purchase. This is true for 61% of shoppers who want to touch and feel a product before purchasing. 4 Additionally, 65% of consumers prefer to shop in-store to avoid paying shipping fees. 4 The majority of consumers, 54%, expect to receive personalized discounts from retailers within a day of sharing information. 4 In addition, 32% of consumers expect such discounts within an hour of sharing information. 4 This highlights the importance of personalization in modern retail, as many shoppers want a personalized experience tailored to their specific needs. Personalization can be a key driver of customer loyalty, with 44% of respondents saying they would become repeat customers after a personalized shopping experience. 4